Shipping policy

Delivery Timeframe: Once your order has shipped, expect delivery straight to your door within 3 to 12 days.

Track Your Order: As soon as your package leaves our facility, we’ll send you a confirmation email with tracking information so you can follow its journey.

Try SleepCloud risk-free for 30 days. If it doesn't make sleeping easier, more comfortable, and overall better, we will give you your money back.

• 30-Day Home Trial: Test it in the comfort of your home.
• Zero Hassle: Email our support team for a quick, easy return.
• Full Refund: Promptly returned to your original payment method once the product is received.

If you need to change or cancel an order, email sleepcloudsupport@gmail.com immediately. We’ll do our best, but once fulfillment begins, changes aren’t guaranteed.

Delivery timelines are estimates, not guarantees. Weather events, carrier capacity, and local conditions may affect transit times.

Orders placed during promotional periods with discounts exceeding 50% are subject to high demand. As a result, standard fulfillment and shipping times will drastically increase.